• Home
  • About Us
    • About Us
      With over 25 years of experience in the local market and the backing of a multinational trading technology powerhouse, we’re AUSIEX – one of Australia’s leading providers for financial institutions, intermediaries, advisers and industry participants.
      • Who We Are
        With an unwavering focus on delivering quality outcomes for financial institutions and intermediaries, we aspire to be Australia’s leading wholesale broker.
      • Our Team
        With decades of industry experience, our dedicated and passionate team of over 250 people are what sets our business apart.
      • Working With Us
        Interested in joining our diverse team? Take a closer look at our values and see what makes us tick.
      • Who We Work With
        We work with a wide range of clients including thousands of advisers, brokers, and many large institutions.
  • News & Insights
    • News & Insights
      Keep your finger on the pulse with Australian market updates, insights and reports, upcoming IPO listings and important news from AUSIEX.
      • IPO News
        Review current and recent Initial Public Offerings and Capital Raisings.
      • Site News
        Product news, system updates and important information related to AUSIEX website and services.
      • AXIS
        Latest industry insights on the market, investments, and trading to inspire, inform and educate.
      • Media Centre
        News, media releases and announcements from AUSIEX.
  • Products & Solutions
    • Products & Solutions
      From flexible, seamless trade execution to more efficient onboarding, reporting and customised equities administration tools, our goal is to help our clients grow their businesses with solutions that provide an edge.
      • Trading
        Trade through our website, add the power of AUSIEX to your own platform or leverage our scale with a share trading website under your own brand.
      • Client Onboarding
        Drive efficiency with a straight-through client onboarding experience through our platform or bespoke service.
      • Data & Reporting Services
        Access your data your way with detailed reports via our platform, or data feeds directly into your own platform or planning software.
      • Back Office Services
        Make our experience your advantage with AUSIEX back office solutions, tailored to fit your needs.
  • Contact Us
    • Contact Us
      Located in Brisbane, Melbourne, Perth and Sydney and servicing the whole of Australia, our experienced team are ready to help.
      • New Enquiries
        Let’s talk about how we can partner with you to help grow your business and the wealth of your clients.
      • Need Support
        Support is just a call (or click) away.
      • Forms
        All account application and maintenance forms for advisers and clients.

Changes to the International Markets Trading Terms and Conditions (T&Cs) effective 16 June 2026.

Effective 16 June 2026, changes will be made to International Markets Trading Terms and Conditions. A summary of the changes are below:

  • ‘Docusign’ has been replaced with ‘Electronic Signature’
  • ‘Webchat’ has been replaced with ‘Live Chat’
  • Insertion of a new Part 4 - AUSIEX CASH ACCOUNT, with subsequent renumbering of sections and parts
  • Structural revisions with the Terms & Condition now reorganised into 24 Parts.
Section/Clause Current New

Date Issued:

10 August 2024

16 June 2026

PART 1 - DEFINITIONS (old)

1.0 - DEFINITIONS (new)

None

The following new definitions have been added:

1.4 AUSIEX Cash Account means the cash account facility held by AUSIEX in its own name as bare trustee for You, the funds in the cash account facility are maintained in a trust account with Australia and New Zealand Banking Group Limited (ANZ), an Authorised Deposit-taking Institution (ADI), for holding, receiving and making payments linked to Your Account;

1.5 Authorised Operator means an adviser or other person whom You have authorised to operate or access Your AUSIEX Cash Account with either view only access or view and transact access. AUSIEX will act on written instructions from an Authorised Operator without further confirmation from You;

1.7 Cash Account means Your nominated bank or financial institution account used for payment for services where cleared funds are transferred to and from Your Account;

1.8 Client Money means funds held on Your behalf by AUSIEX in accordance with the Corporations Act 2001 (Cth), including funds held in the AUSIEX Cash Account;

1.9 Direct Debit Arrangement means the arrangement established by You with AUSIEX that authorises AUSIEX to debit fees, charges, taxes or other amounts payable from Your AUSIEX Cash Account or nominated bank account in accordance with the terms of the Direct Debit/Credit Request Service Agreement;

1.12 Financial Claims Scheme (FCS) means the Australian Government scheme administered by APRA that provides protection to eligible deposit holders with authorised deposit-taking institutions, subject to applicable eligibility criteria and limits;

1.16 International Markets means the international markets trading platform provided by Saxo Bank A/S or any third party service provider;

1.38 Your Account means the account/s you hold with AUSIEX, including the AUSIEX Cash Account and share trading account/s opened by You with the Participant, used for settlement, cash management and related trading activities;

1.6 International Custodian means Saxo Capital Markets (Australia) Limited (ABN 32 110 128 286 AFSL No. 280372 or any other person We select to hold Your International Securities in accordance with these Terms and Conditions;

1.14 International Custodian means Saxo Bank A/S Company Reg. No: 15731249; their sub-custodian or any other person We select to hold Your International Securities in accordance with these Terms and Conditions;

  1.18 DocuSign means the cloud-based electronic signature technology that allows users to sign documents electronically. 1.10 Electronic signature means a cloud based electronic signature technology that allows users to sign documents electronically;
  1.45 Trading Site means the internet/mobile site address or other digital channel through which access is gained to share market trading functions; 1.34 Trading Site means the internet/mobile site address or other digital channel through which You and/or Your Authorised Operator may access share market trading functions, cash balances, and operate Your AUSIEX Cash Account;

2.0 YOUR AGREEMENT WITH US (old)

PART 2 - YOUR AGREEMENT WITH US
(new)

2.2 You agree to appoint Us to execute, arrange, or arrange facilities for execution of trades in International Securities and to arrange associated settlement and custody services.

2.2 You agree to appoint Us to execute, arrange, or arrange facilities for execution of trades in International Securities and to arrange associated settlement and custody services.
a. For the avoidance of doubt, this may require us, from time to time, being required to change trading providers and/or International Custodian dependent on their service provision and/or offerings.

None

2.12 You authorise Us to accept instructions on Your behalf from Your authorised representative(s) and You confirm that Your authorised representative (s) has/have the power to do the following in Your name and on Your behalf from time to time to:
a. give instructions to Us on Your behalf; and
b. access the Trading Site and use the Services.

 

2.12 For electronic signatures only:
You agree that if You choose to execute any document which is required by AUSIEX in relation to the AUSIEX International Market services, utilising DocuSign, You understand that:
a) You are signing the documents electronically and that Your electronic signature is equivalent to Your ‘wet ink‘ signature; and
b) You are legally bound to the terms and conditions of the documents you have electronically signed.

2.13 For electronic signatures only: You agree that if You choose to execute any document which is required by AUSIEX in relation to the AUSIEX International Market services, utilising an Electronic Signature, You understand that:
a. You are signing the documents electronically and that Your electronic signature is equivalent to Your ‘wet ink‘ signature; and
b. You are legally bound to the terms and conditions of the documents You have electronically signed.

3.0 YOUR FUNDING ACCOUNT (old)

PART 3 - YOUR FUNDING ACCOUNT
(new)

3.1 We or Our Agent may deposit in one or more Funding Accounts, all monies received on Your behalf relating to the Portfolio. A Funding Account may be held in Our name, or that of the Agent (as We consider Our Agent to be advisable as required for legitimate business purposes) or You. Any such Funding Account may be a multi-currency account and may be on the Terms and Conditions imposed by any Agent of ours who holds a Funding Account on Your behalf. You agree to pay Us or Our Agent, all fees and charges and indemnify Us for any liabilities arising from the operation of cash accounts by either Us or Our Agent on Your behalf.

3.2 An Australian Dollar (AUD) denominated Funding Account will be made available to You. You may choose to elect for a multi-currency funding structure where You will be allocated one or more foreign currency Funding Accounts.

3.1 We or Our Agent may deposit in one or more Funding Accounts, all monies received on Your behalf relating to the Portfolio. A Funding Account may be held in Our name, or that of the Agent (as We consider Our Agent to be advisable as required for legitimate business purposes) or You. Any such Funding Account may be a multi-currency account and may be on the Terms and Conditions imposed by any Agent of ours who holds a Funding Account on Your behalf. You agree to pay Us or Our Agent, all fees and charges and indemnify Us for any liabilities arising from the operation of cash accounts by either Us or Our Agent on Your behalf. We will retain any interest that may be earned on this account.

3.2 An Australian Dollar (AUD) denominated Funding Account will be made available to You. You may choose to elect for a multi-currency funding structure where You will be allocated one or more foreign currency Funding Accounts. You acknowledge that we may retain any interest earned on monies held in any foreign currency wallet.

4.0 ORDERS AND INSTRUCTIONS (old)

PART 5 - ORDERS AND INSTRUCTIONS (new)

4.1 Orders to buy or sell International Securities:
a) may only be valid for terms, which may be updated from time to time and only within the maximum terms permitted by the relevant Available Exchange. View the International Markets Exchange Rules and Market Conduct Information available at the AUSIEX website for further information.

5.1 Orders to buy or sell International Securities:
a. may only be valid for the terms that are defined by each exchange.
b. may only be valid for terms, which may be updated from time to time and only within the maximum terms permitted by the relevant Available Exchange. View the International Markets Exchange Rules and Market Conduct Information available at the AUSIEX website for further information.

None

5.5 Before placing a buy order, You must transfer Australian dollars into Your International Markets AUD Wallet from Your nominated Cash Account or YOUR AUSIEX Cash Account. The funds in Your International Markets AUD Wallet, held in the Funding Account, must be sufficient to cover the obligations of any resulting transaction. This includes accounting for the prevailing foreign exchange rate, a buffer for potential currency fluctuations, and any other associated costs.

5.10 a) If market orders are submitted outside of Exchange market hours, You acknowledge that there are risks involved that are not usually incurred when trading during regular market hours, including but not limited to, by; lower liquidity, higher volatility, changing prices, wider price spreads, and timings associated with your transaction date and Corporate Action and News Announcement Events. You agree that where You use these features or trading outside regular Exchange market hours that You accept the associated risks.
b) When You place a buy order outside of Exchange market hours, We may withhold an amount greater than the estimated transaction cost to cover potential fluctuations or transaction fees.
c) Further, there are significant risks in placing market orders or leaving an unexecuted order open at the close of the trading session, including but not limited to, significant price shifts from the market prices prevailing at the time the order was placed.

9.0 CORPORATE ACTIONS (old)

PART 10 - CORPORATE ACTIONS (new)

9.2 As the beneficial but not the legal owner of Your International Securities:
9.2 As the beneficial but not the legal owner of Your International Securities: a) You won’t be able to participate in voluntary corporate actions and We won’t accept any instructions on Your behalf in relation to voluntary corporate actions.

10.4 As the beneficial but not the legal owner of Your International Securities:
a. You may be able to participate in voluntary corporate actions and if available, We can accept instructions on Your behalf in relation to voluntary corporate actions.

10.0 FEES AND CHARGES AND SET OFF (old)

PART 11 - FEES AND CHARGES AND SET OFF (new)

10.2 You agree that if You fail to pay any amount due and payable under these Terms and Conditions, We or Our Agent may apply any cash held by Us, Our Agents or You and may sell or dispose of any International Securities under Our control or the control of Our Agents or any other securities of yours under Our control, and apply the proceeds in satisfaction of the monies owing by You and in payment of any reasonable additional charges incurred by Us. You will be liable to Us for any shortfall or entitled to any surplus proceeds and You agree to bear the foreign exchange risk associated with any such application of cash. We are not responsible for any tax implications, losses or gains.

10.3 Without limiting any other rights We have under these Terms and Conditions, We are entitled to, set off amounts due to Us against amounts We hold for You in any account or via direct debit, including but not limited to Your cash accounts. Where We’ve incurred additional costs, We’ll either set off or direct debit funds from Your account or payment from You, either verbally or in writing.

10.4 In limited circumstances, We may combine or set off the whole or any part of Your cash account to pay any outstanding debt You may have with Us, such as a debit balance in another account You hold with Us. If We have a legitimate business requirement to do this, We’ll immediately notify You after doing so. This includes combining any of Your bank accounts held with Us, and applies whether or not the account is subject to notice, or whether the account has matured or the amount is due.

11.2 You agree that if You fail to pay any amount due and payable under these Terms and Conditions, We or Our Agent may apply any cash held by Us, Our Agents or You and may sell or dispose of any International Securities under Our control or the control of Our Agents or any other securities of yours under Our control, and apply the proceeds in satisfaction of the monies owing by You and in payment of any reasonable additional charges incurred by Us. You will be liable to Us for any shortfall or entitled to any surplus proceeds and You agree to bear the foreign exchange risk associated with any such application of cash. We also reserve the right to convert available funds in any of Your Accounts into the necessary currency to cover any shortfall, without prior notice. Any required foreign currency conversion will be executed immediately. We are not responsible for any tax implications, losses or gains.

11.3 Without limiting any other rights We have under these Terms and Conditions, We are entitled to, set off amounts due to Us against amounts We hold for You in any account or via direct debit, including but not limited to Your cash accounts. Where We’ve incurred additional costs, We’ll either set off or direct debit funds from Your account or payment from You, either verbally or in writing. In the event that Your Account holds a negative balance in any currency (i.e., where you owe an amount in a particular currency but do not hold sufficient funds in that currency in your Account)
a. interest will be applied on the negative balance.
b. without limiting any other rights We have under these Terms and Conditions, We are entitled to, set off amounts due to Us against amounts We hold for You in any account or via direct debit, including but not limited to Your Cash Account, Your AUSIEX Cash Account or linked Australian bank account.

11.4 In limited circumstances, We may combine or set off the whole or any part of Your cash account to pay any outstanding debt You may have with Us, such as a debit balance in another account You hold with Us. If We have a legitimate business requirement to do this, We’ll immediately notify You after doing so. This includes combining any of Your bank accounts held with Us, and applies whether or not the account is subject to notice, or whether the account has matured or the amount is due.

15.0 ANTI-MONEY LAUNDERING AND SANCTIONS (old)

None

16.1 We may not establish an International Markets trading Account, if the applicant is domiciled in a country or territory that is against our Agent, or Our policies or if we have a legitimate business, legal or compliance reason to do so.

18.0 TAXATION (old)

PART 19 - TAXATION (new)

None

19.8 Before establishing your account with Us, You must complete and submit a valid W-8 form (ie W-8BEN or W-8BEN-E), as required by the United States Internal Revenue Service (IRS) through Our account setup process.
19.9 You are fully responsible for the accuracy and completeness of the information provided on the W-8 form. Any consequences resulting from the submission of false, misleading, or fraudulent information will be Your sole responsibility.
19.20 Should there be any changes in circumstances, expiry, or updates to the tax form requirements set by the United States IRS You may be required to submit an updated W-8 tax form.
19.21 Failure to maintain a valid and current W-8 may result in a restriction of Your Account at our discretion for legitimate business requirements and/or regulatory reasons.
19.22 AUSIEX is authorised under the Income Tax Assessment Act 1936 (Cth) to ask for your Tax File Number (TFN). If you provide your TFN, Exemption Code or company number, they will apply to all Your Accounts and You authorise disclosure of Your TFN, Exemption Code or company number to third parties, where doing so, is in accordance with applicable taxation law. However, if You don’t provide us with these details, we may be required to deduct withholding tax at the maximum marginal tax rate (plus the Medicare levy) from any investment income You earn on Your Accounts.
19.23 It is not compulsory for You to tell us your TFN, exemption code or company number (if you have one). However, if You do not provide us with those details, we will not be able to activate Your International Markets trading account.

22.0 DIRECT DEBIT REQUEST SERVICE AGREEMENT (old)

PART 23 - DIRECT DEBIT/CREDIT REQUEST SERVICE AGREEMENT (new)

22.1 Debit Arrangements:

This agreement sets out details of the terms on which You authorise AUSIEX to arrange for amounts owing to us to be made by deduction from Your Cash Account at Your financial institution or the AUSIEX Cash Account. You also authorise AUSIEX, upon Your request to initiate a direct debit from Your Cash Account at Your financial institution or Your AUSIEX Cash Account for the amount You have instructed, to be deposited into Your Account/s. You acknowledge and agree that these debits will be made to facilitate the funding of Your AUSIEX Cash Account as directed by You or an Authorised Operator.
This authority permits AUSIEX to process such debits in accordance with the drawing arrangements notified to You under this Direct Debit Agreement.
You also authorise AUSIEX to arrange for credits to be paid from Your Account to Your Cash Account or Your AUSIEX Cash Account for any sale proceeds or amounts owing to You, or other amounts directed by You or an Authorised Operator.

  f) We will advise You in writing with 14 days’ in advance, if there are any changes to the Direct Debit arrangements. 23.6 We will advise You in writing with 30 days' in advance, if there are any changes to the Direct Debit /Credit arrangements.

The updated document will be available for download from our website from Tuesday 16 June 2026.

Should you have any questions about these changes, please contact us.

Published: 9 June 2026