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Media Centre

AUSIEX appoints LAB Group to streamline Digital Onboarding capabilities for Financial Advisers

01 JUNE 2021

Sydney, Australia – LAB Group has partnered with leading wholesale broker AUSIEX (Australian Investment Exchange Limited) to enhance the organisation's client onboarding experience.

AUSIEX have worked with LAB Group to deploy and white label the client onboarding solution to enable advisers to seamlessly originate trading accounts for their clients.

Using LAB Group’s platform, the customer onboarding experience for AUSIEX clients has been significantly improved, accelerating registration, and enabling electronic identity verification for individuals, companies and Self-Managed Super Funds (SMSFs).

LABform’s out-of-the-box connectivity into other industry systems allows advisers to automatically establish a pre-filled digital account application for the creation of the client’s cash settlement account with the relevant provider. The solution is also integrated into AUSIEX systems to further simplify the onboarding workflow for AUSIEX advisers and reflects LAB Group’s breadth of services in streamlining digital customer acquisition, identity verification, and electronic signing technology.

Nick Boudrie, CEO, and co-founder of LAB Group said

“LAB’s market standard and broad technology framework combined with its agile approach to implementations and ongoing regulatory focused roadmap allowed us to respond quickly to the AUSIEX need to deploy a highly sophisticated and integrated solution. We’re excited to begin our partnership with AUSIEX on such a strong footing and we are looking forward to working with them to further innovate in the advised client market.”

Eric Blewitt, CEO of AUSIEX said

“Delivering a first-class client proposition is core to AUSIEX’s strategy, and we see that digitisation plays a pivotal role. We are pleased to partner with LAB Group on this integration, as we see the new and enhanced online origination experience for advisers as a key first step towards our aim of delivering the intuitive, seamless solutions and services that our clients need and want. We look forward to making even more improvements as we continue our journey of digitisation.”

About LAB Group Services Pty Ltd

LAB Group provides streamlined digital customer acquisition, identity verification, and onboarding technology, including a complete suite of regulatory and compliance functions to the financial services industry globally.

LAB Group’s digital customer acquisition and onboarding Software-as-a-Service supports a seamless, secure, and compliant customer journey with continuous improvement through compliance monitoring, advanced analytics and implementations.

LAB’s technology continuously evolves to meet the constantly changing Know Your Customer and Compliance demands of regulators.

With both an open architecture and attitude to integrations, LAB Group connects and continues to integrate to an increasing number of common industry systems in the Stockbroking, Wealth Management and Funds Management industries. LABform powers financial service ecosystems to automate the end-to-end onboarding process enabling your customer record to be created, verified and fully operational, fast and efficiently.

Partner with LAB Group to transform your customer acquisition and onboarding process and accelerate your business growth: https://labgroup.com.au/

About AUSIEX (Australian Investment Exchange Limited)

With over 25 years of experience in the local market and the backing of a multinational trading technology powerhouse, AUSIEX combines deep expertise with trusted and reliable technology to deliver trading solutions for financial institutions, intermediaries, advisers and industry participants. Owned by Nomura Research Institute (NRI), AUSIEX specialises in equities execution, clearing and settlement services and equities administration for the wholesale market.

As one of Australia’s leading providers of trading solutions, AUSIEX has used its scale, expertise and heritage to deliver value for advisers, brokers, many large institutions and tens of thousands of their clients by seamlessly connecting them to markets.

AUSIEX was formerly known as CommSec Adviser Services, until its acquisition by Nomura Research Institute on 1 May 2021.